Senior Global Service Manager (m/f/d) – Offset & Flexo Printing Systems


As Senior Global Service Manager, you will be a pivotal member of the global leadership team, responsible for shaping and executing the global service vision for our offset and flexographic printing systems business. You will oversee the strategic direction, operational excellence, and financial performance of our global service organization, ensuring best-in-class customer experience and long-term client retention.

This role demands a strategic thinker with deep technical expertise, commercial acumen, and the ability to lead cross-functional and multicultural teams at scale. You will play a critical role in aligning service operations with our global growth objectives, driving service innovation especially also in IoT/AI environment, and representing the service function at the executive level. The role is preferably located in DACH or the UK.

Responsibilities

Strategic Leadership

Organizational Management

Customer & Stakeholder Engagement

Operational Excellence

Innovation & Digitalization

Risk, Compliance & Safety

Qualifications required

What we offer

Please apply online including all relevant application documents and stating your earliest possible starting date and salary expectation.